Contact DirectGardening Customer Service
DirectGardening Phone Numbers and Emails
Customer Service Number:
-
(309) 662-7943
Customer Service:
-
(309) 664-7334
-
(309) 663-9551
DirectGardening Email:
Customer Service
Contact Information
DirectGardening Website:
DirectGardening Help Center:
Corporate Office Address:
Direct Gardening
1804 E. Hamilton Rd.
Bloomington,
Illinois
61704
United States
Other Info (opening hours):
Hours:
Monday - Friday: 8:00am - 6:00pm
Saturday: 8:00am - 5:00pm
Other Location:
1704 Morrissey Dr,
Bloomington, IL 61704
Summary of DirectGardening Customer Service Calls
66
TOTAL
CALLS
CALLS
00:23
AVG CALL
DURATION
DURATION
7%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call DirectGardening?
Request for Information Question:
- “Order status”
- “Questions on order”
- “About order”
Shipping and Delivery Question:
- “Wrong product delivered”
- “Package hasn't arrived”
- “Not received my plants yet over six weeks”
Product/ Service Question:
- “Want to order and need to talk to someone”
- “Very disappointed in product and sevices”
Refund Question:
- “Refund”
Return/ Replace Question:
- “The plants I just received have roots that are bone dry and I doubt they will grow at all. As a MG I have lots of experience growing plants but these are beyond anyone's help. I will gladly return them to you and pay postage.”
- “Replacement fig tree”
Other Question:
- “Short season corn seed”
- “Dead plants”
- “Problem with prder”
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DirectGardening