DirectGardening Phone Numbers and Emails

Customer Service Number:

  • (309) 662-7943

Customer Service:

  • (309) 664-7334
  • (309) 663-9551

DirectGardening Email:

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Contact Information

DirectGardening Website:

DirectGardening Help Center:

Corporate Office Address:

Direct Gardening
1804 E. Hamilton Rd.
Bloomington, Illinois 61704
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 6:00pm

Saturday: 8:00am - 5:00pm


Other Location:

1704 Morrissey Dr,

Bloomington, IL 61704

More contact details

DirectGardening Rating Based on 129 Reviews

Rating details

1.5
more details
Customer service
Product or Service Quality
Warranty
Price Affordability

Rating stats

Rating trend

Summary of DirectGardening Customer Service Calls

66 TOTAL
CALLS
00:23 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call DirectGardening?

Request for Information Question:

  • “Order status”
  • “Questions on order”
  • “About order”

Shipping and Delivery Question:

  • “Wrong product delivered”
  • “Package hasn't arrived”
  • “Not received my plants yet over six weeks”

Product/ Service Question:

  • “Want to order and need to talk to someone”
  • “Very disappointed in product and sevices”

Refund Question:

  • “Refund”

Return/ Replace Question:

  • “The plants I just received have roots that are bone dry and I doubt they will grow at all. As a MG I have lots of experience growing plants but these are beyond anyone's help. I will gladly return them to you and pay postage.”
  • “Replacement fig tree”

Other Question:

  • “Short season corn seed”
  • “Dead plants”
  • “Problem with prder”

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