Latest review first
Company has been scamming me over and over again for months. Original order of plants arrived with almost all plants dead. Over and over again, all the replacement plants have arrived dead. Customer service is RUDE and tries to get out of their warranty. They try to...Read more
Placed an other on 7/28/2018, as of 10/10/2018 have not received, have contacted twice, sent another email today, this is unacceptable, I have actually received 2 orders for seeds from China since I order these plants from IL, unless they send me grown plants and...Read more
- Variety offered
I didn't like
- Shipping too late for me to plant
- Nondelivery of merchandise
Directgardening - Dead plants, ctummy customer service
Received 26 dead blue spruce in the mail. Getting a refund or a store credit is like pulling teeth. Extremely difficult to work with! Don't waste your money with this company.
Directgardening - Truth in advertising
I ordered 16 green thujas, the description on their website showed them as 1-2 feet. I received plants that were in the six inch range. When I asked they gave me the run-around for two weeks then stated what was ordered was not garunteed to be the size stated, and of course they have changed the wording on their website.
I ordered a North Start Dwarf Cheery tree from Direct Gardening. It arrived dead, not dormant. Brittle branches, loosing roots and dead buds are not signs of a dormant plant. It indeed was a dwaft. It measured a little over a foot. Their website stated the tree was 3-4...Read more
Directgardening - Stop don’t make the same mistake I did
9/14/18 My name is Andrew Fleming, theses people are rude and as far as I’m concerned have a license to steel. They sent me dead plants and when I called in they told me they don’t do returns and to write them a letter( which they sent back to me) please don’t buy anything from theses idiots don’t aid there business in any way
If I could give a MINUS 5 STAR REVIEW, I would. I ordered over $140 worth of plants my first order. They arrived in horrible to "dead" state. They offer to replace but you have to send in original label (which I did) each time. Then they replace with more...Read more
Ordered 700.00 worth of plants. 70% of them were dead or dying, shipped in bags no moisture no soil takes 12 days to arrive, Terrible no one will help at company, Do Not Buy !!!!!! PS Trees advertized as 3 to 4 feet were 1 to 2 1/2 feet top 6 to 12 inches of that dead...Read more
Directgardening - Replacement arrived
Replacement arrived.same tiny plants and bulbs qualify plants were not all what I originally ordered last year but still least tiny tiny tiny plants. Buying locally this year and from two other companies on the web that have better quality and plants of better size . Direct garden plants size of my little finger. Direct garden buyer beware
Placed $141 order in April. They charged my credit the next day, but I had to wait 2 months before receiving any notification as to when the order would ship. Constant busy signals on their phone line, and even when getting through to customer reps I received same...Read more
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